FAQ
1. Orders & Shipping
Q: Where do you ship?
We currently ship within the U.S. and Canada. International shipping is coming soon!
Q: How much is shipping?
We offer free shipping on all U.S. orders over $200. Standard shipping starts at $5.
Q: How long will my order take to arrive?
In-stock items ship within 2–3 business days. Pre-order items will have their expected ship date listed on the product page.
Q: How can I track my order?
Once your order ships, you’ll receive an email with a tracking link.
2. Returns & Exchanges
Q: What’s your return policy?
We accept returns within 14 days of delivery on unworn, unwashed items with tags attached. Return shipping is not included.
Q: Can I exchange my item for a different size?
Yes! If your size is in stock, we’re happy to process an exchange. Email us at contact@maisontalia.com.
Q: My item arrived damaged. What do I do?
We’re so sorry! Please email us a photo within 3 days of delivery, and we’ll make it right.
3. Sizing & Fit
Q: How do I know what size to order?
Each dress has its own size guide image located on the product page. We recommend reviewing it before placing your order, especially since sizing may vary slightly by style.
Q: Are your dresses true to size?
Yes, all dresses are fit-tested and designed to run true to size unless otherwise noted. Be sure to check the individual size guide image on the product page for specific measurements and fit tips.
Q: What if I’m between sizes?
If you're between sizes, we usually recommend sizing up for a more modest, comfortable fit. You can also email us for personalized advice!
4. Product Details
Q: Are your dresses lined?
Yes, all Maison Talia dresses are fully lined or made from modest, non-sheer fabrics.
Q: Do you use modest necklines and sleeve lengths?
Always. We design every piece to meet modest dressing standards — full sleeves, covered collarbones, and below-the-knee hems.
Q: Will you restock sold-out styles?
Some styles may restock depending on demand. Sign up for restock alerts on the product page to be the first to know.
5. About Maison Talia
Q: Who is behind Maison Talia?
Maison Talia was founded by Talia to give religious Jewish women beautiful, modest, fashion-forward dresses.
Q: Where are your pieces made?
We work with ethical manufacturers both locally and overseas. All garments are carefully quality-checked before shipping.